FAQ
Have questions about how BoBook works?
Find answers about our travel planning service, packages, booking assistance, payments, and what to expect before and during your trip.

Find answers about our travel planning service, packages, booking assistance, payments, and what to expect before and during your trip.

HOW BOBOOK WORKS
BoBook researches and organizes travel options around your trip. Depending on your selected package, we can help with transport, accommodation, activities, restaurants, itinerary planning and travel support.
We review your request and provide the initial research and estimated trip information based on your selected planning package.
We prepare your complete travel plan with the relevant research, selected options and available links to travel providers and services.
PRICING & PAYMENTS
The planning fee covers the BoBook service included in your selected package. It does not include the cost of flights, accommodation, transport, activities or other travel services.
No. The €19 fee covers BoBook’s booking assistance for up to 5 eligible bookings. The cost of the actual travel services is separate.
Whenever possible, you pay the relevant travel provider directly through their booking system.
If a provider does not offer a suitable direct payment option, we’ll explain the available payment method before proceeding with the booking.
OPTIONAL BOKING SERVICE
It allows you to have BoBook handle eligible bookings for you after you have approved your travel arrangements.
The service costs €19 per trip and covers up to 5 eligible bookings.
We’ll provide a custom price before proceeding.
No. You can always make the bookings yourself using the information and links in your travel plan.
Flights are normally booked directly by you and are not included in the standard Booking Service.
TRAVEL PLAN
Yes. Where available, your travel plan can include direct links to the relevant providers and services.
Where available, we’ll provide price information or estimates as part of our research. Travel prices and availability can change, so the final price is always determined by the provider at the time of booking.
Yes. Comparing suitable options is an important part of the BoBook planning process.
Yes. The level of detail depends on the package you choose.
SUPPORT
Support during your trip depends on your selected package.
Contact us as soon as possible. Depending on the changes and the stage of your trip, we can explain what additional research or assistance may be possible.